We try to make Christmas as easy as possible for our amazing customers. Here you can find out all the useful information we have surrounding our Christmas 2021 Operation!
Delivery Dates
For guaranteed delivery before Christmas 2021 the latest you’ll be able to place an order is: December 17th 2021 before 2PM. We will still be dispatching orders after this however we cannot guarantee delivery by Christmas.
If you place an order between December 17th & January 3rd 2022, your package may not be dispatched until at least January 4th 2021. This is due to our Warehouse & Logistics teams taking a well earned break over the holidays. We apologise for any inconvenience this may cause, however, once we’re back, we’ll be working hard to get your orders out as soon as possible!
Returns Policy
We’ve got some good news for those of you who are looking to buy gifts this year! Any orders placed between December 1st 2021 & December 24th 2021 will receive an extended returns period that runs up until January 31st 2022. This gives you plenty of time to organise a return should you need to. For more information along with the Terms & Conditions of our Returns Policy click here.
OPEN HOURS
OFFICES & WAREHOUSE
Closed – December 24th 2021 – January 3rd 2022
Normal Hours Resume – January 4th 2022
If you need to get in touch with us during this time, please email support@vanpimps.co.uk. This will add you to our ticketing system and we will respond when we re-open on January 4th 2022.
WEBSITE
Open – 24/7 365 Days a Year!
During this period orders may still be placed online, however they will not be dispatched from our warehouse until at least January 4th 2022.
If you need any additional questions answering regarding our Christmas 2021 Operations, then please do not hesitate to contact us on 0116 441 7550 or get in touch via our Contact Us page.



CLICK TO CALL