For guaranteed dispatch before Christmas 2023 the latest you’ll be able to place an order is: December 17th 2023 before 2PM. We will still be dispatching orders after this however we cannot guarantee delivery by Christmas.
If you place an order between December 18th & January 1st 2024, your package may not be dispatched until at least January 2nd 2024. This is due to our Warehouse & Logistics teams taking a well earned break over the holidays. We apologise for any inconvenience this may cause, however, once we’re back, we’ll be working hard to get your orders out as soon as possible!
We’ve got some good news for those of you who are looking to buy gifts this year! Any orders placed between December 6th 2023 & December 24th 2023 will receive an extended returns period that runs up until January 31st 2024. This gives you plenty of time to organise a return should you need to. For more information along with the Terms & Conditions of our Returns Policy click here.
OFFICES & WAREHOUSE
Closed – December 22nd 2023 – January 1st 2024
Normal Hours Resume – January 2nd 2024
If you need to get in touch with us during this time, please enter your details into our contact us form. This will add you to our ticketing system and we will respond when we re-open on January 2nd 2024.
Open – 24/7 365 Days a Year!
During this period orders may still be placed online, however they will not be dispatched from our warehouse until at least January 2nd 2024.
If you need any additional questions answering regarding our Christmas 2023 Operations, then please do not hesitate to contact us on 0116 441 7550 or get in touch via our Contact Us page.